Privacy Policy

Introduction

KS Car Valley respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, inquiry forms, vehicle listing forms, phone calls, email, and social media communication.

This Privacy Policy explains how we collect, use, store, and protect information when you visit kscarvalley.com or communicate with KS Car Valley.

Who We Are

KS Car Valley is a car showroom in Dhaka, Bangladesh, offering used, reconditioned, hybrid, SUV, sedan, MPV, and luxury vehicles.

For the purpose of this Privacy Policy, “KS Car Valley,” “we,” “our,” or “us” refers to the business operating the website kscarvalley.com.

Information We May Collect

We may collect information when you browse our website, submit a form, contact us, request vehicle details, or provide car information for selling purposes.

Personal Information

• Full name
• Phone number
• Email address
• Location or address
• Message or inquiry details
• Preferred vehicle information
• Submitted contact form details

Vehicle Information

• Car brand, model, model year, and registration year
• Engine capacity, mileage, vehicle color, and fuel type
• Paintwork condition and vehicle photos
• Tax token and fitness expiry information
• Expected selling price and additional vehicle details

How We Use Your Information

• To respond to your inquiries
• To contact you about available vehicles
• To provide information about car details, pricing, and availability
• To review submitted vehicle information
• To communicate about buying or selling a car
• To improve our website and customer service
• To prevent spam, fraud, or misuse of our website

We do not sell your personal information to third parties.

Booking Payment and Vehicle Availability Information

If you make a vehicle booking payment through our website, we may collect and store booking-related information such as your name, phone number, email address, selected vehicle details, booking amount, payment status, transaction details, and communication records.

A booking payment does not guarantee final purchase, ownership transfer, or permanent reservation of any vehicle unless it is confirmed directly by KS Car Valley through official communication.

Vehicle availability may change at any time. A vehicle shown on our website may already be sold, reserved, unavailable, under price discussion, or removed from sale before the website listing is updated.

If a customer makes a booking payment for a vehicle that is no longer available, already sold, or cannot be provided by KS Car Valley, we will contact the customer and may offer an alternative vehicle, hold the booking amount for another selected vehicle, or process a refund according to our internal verification and refund process.

Refund processing may require payment verification, customer identity confirmation, valid transaction details, and banking or mobile financial service information. Refund time may depend on the payment method, payment gateway, bank, mobile financial service provider, and internal approval process.

Customers should confirm vehicle availability, final price, inspection time, documentation status, and purchase terms directly with KS Car Valley before making any final purchase decision.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve user experience, analyze traffic, and support website functionality.

You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform or electronic communication method can be guaranteed as completely secure.

Third-Party Links

Our website may include links to third-party websites, social media platforms, maps, or external services. We are not responsible for the privacy practices, content, or policies of third-party websites.

Your Rights and Choices

You may contact us to:

• Request information about data you submitted
• Correct inaccurate information
• Request removal of submitted personal information
• Stop receiving communication from us

Contact Us